Q: When I connect to a Windows machine from a Linux machine using PAS Manager, login with Microsoft OAuth and it shows error “Unable to acquire access token – Unable to open default system browser”. How can I solve this issue? A: This error displays when PAS Manager is having difficulty to get credentials information from Microsoft […]
All posts by Tsan Sam
PDF Automation Server: PDF converted from Word/Excel on Linux contains invalid characters
Q: When I’m converting Microsoft Word/Excel files to PDF using PDF Automation Server on Linux, it contains some invalid characters. How can I solve this issue? A: This issue happens when PDF Automation Server is not able to find a matching font used in the original document and uses the defined fallback font as backup. […]
Upgrade library to the latest version on existing servers
When upgrading the library version on your existing servers, please follow the instruction below. In order to issue a new license key for the server, we will need a Key Request file sent using the latest version of the library from your server. See Retrieving Your Server / Host Information for details on how to generate […]
v2018R1 PDF Library & Component Release Notes
Release Date: August 01 2018 Version number: v2018R1 Java PDF Components: jPDFViewer, jPDFNotes, jPDFEditor API Changes (from previous version) Java PDF Libraries deriving from jPDFProcess: jPDFProcess jPDFAssemble, jPDFFields, jPDFImages, jPDFPrint, jPDFSecure, jPDFText API Changes (from previous version) Other Java PDF Libraries: jPDFOptimizer, jPDFPreflight, jPDFWeb jOfficeConvert (Released on August 08 2018) Feature Highlights Java 9 Support Rich Text and Non-Latin Unicode Support […]
Getting started with Qoppa PDF REST API on Advanced REST Client (ARC) Google Chrome extension
Here is a Advanced REST Client (ARC) file containing sample REST calls to Qoppa PDF REST API to create, convert and manipulate PDF documents. This is a good way to get started with our REST API. After installing Qoppa PDF Automation Server (PAS) on your own server, just import this file into ARC, set up the […]
Filling Interactive PDF Forms in Web PDF Viewer and Markup
Q: Can I fill interactive forms in Qoppa’s Web PDF Viewer and Markup? A: Yes, when loading a PDF form that contains interactive form fields, you will be able to fill the form in the web browser. When saving, the field data is sent to the server and merged into the PDF form. All field types are supported […]
Permanently Redacting PDFs in Web PDF Viewer and Markup
Q: Is there a redaction tool in Qoppa’s Web PDF Viewer and Markup to safely remove confidential information? A: Yes, you can create/apply redaction annotations in Qoppa’s Web PDF Viewer and Markup. The redaction feature will black any sensitive information and permanently remove the underlying PDF content. Add Redaction Annotations To add redaction annotations to […]
How to locate the error log file for Qoppa’s sample applications
Q: I have downloaded Qoppa’s jPDFEditor Sample, the sample / demo application for Qoppa’s Java PDF component jPDFEditor. Is there a log file and if so where can I find it? A: Qoppa keeps a log file for each of our sample applications, and all exceptions as well as additional information are being logged to […]
