Upgrading from jWordConvert to jOfficeConvert

jWordConvert is now jOfficeConvert and now includes our new Excel to PDF feature!  With the addition of the new Excel to PDF feature, jWordConvert is now jOfficeConvert. Our pricing model for jOfficeConvert (formerly jWordConvert) has changed to cover the cost of the new Excel to PDF feature. The new price, which will include both Word to PDF and Excel to […]

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How to follow Qoppa and stay updated about latest product releases

Q: Is there any notification or newsletter sent out to existing customers regarding updates and new product releases? A: At the moment, Qoppa does not send out a newsletters to existing users or customers. However, we do announce new releases through social media, and customers can subscribe or like our pages to receive these notifications: […]

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Upgrading a server license from 2 to 4 cores

Our pricing and licensing model for our server licenses for Qoppa’s PDF libraries have changed on 01/28/2016 from covering 2 CPU cores to covering 4 CPU cores and the price also increased of course. The reason we made this change is because most server type computers now have a minimum of 4 CPU cores, so […]

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Retrieve your server / host information

In order for us to issue a license key for your server, we need more information about the server that is running the library such as as library version, host names, CPU, etc.. Please follow the steps below to send us this information: 1) Open a command prompt 2) Change the directory to be the […]

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How to set the license key

Q: After purchasing a Server License for a Qoppa’s PDF library, how do I set the key so the library runs in full production and does not add the “Qoppa Software” watermark to the saved documents? A: Once you purchase, we will ask you to send us server information so we can a generate a key […]

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Transfer License to New Server

When migrating to a different server, please complete and submit the form below. Once complete, we will process your request and send you the new license key via email. 1. Fill License Transfer Form Company Name:* Email Address:* Confirm Email:* Current Server Info Enter the server information for the currently active license. Product:* Please Select […]

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How many server licenses do I need to purchase?

The information below concerns the licensing of our Java PDF library products and Qoppa PDF Automation Server on a server environment. 1. Identify the number of cores on your server or virtual machine Physical CPU and virtual CPU cores are counted the same. By Using our Applet Run this applet on our website from the server […]

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License key not recognized, library running in demo mode

Q: After setting the license key, the library is still running in demo mode, adding a watermark on each page. A: This can happen for the following reasons: The license key is not set properly The key was not set properly or you are making a call to the library before setting the key. Read this […]

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Is there an expiry date for server licenses?

Server licenses are a one-time fee. When you purchase Server Licenses for any of Qoppa’s PDF libraries through our online store, there is no expiry date on the license. You may however subscribe to our yearly Upgrade and Support contract, priced at 22% of the license amount.

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