When upgrading the library version on your existing servers, please follow the instruction below. In order to issue a new license key for the server, we will need a Key Request file sent using the latest version of the library from your server. See Retrieving Your Server / Host Information for details on how to generate […]
Category: Licensing
Upgrading from jWordConvert to jOfficeConvert
jWordConvert is now jOfficeConvert and now includes our new Excel to PDF feature! With the addition of the new Excel to PDF feature, jWordConvert is now jOfficeConvert. Our pricing model for jOfficeConvert (formerly jWordConvert) has changed to cover the cost of the new Excel to PDF feature. The new price, which will include both Word to PDF and Excel to […]
Validate keys and get server information for combined jars
If you have a special combined build jar with multiple products you will need to validate the license for each product in the combined jar. Follow the steps below to get the version info and/or validate the license keys for the combined jar files. The below examples are for the jPDFProcess and jWordConvert combined jar. However, the […]
How to register PDF Automation Server
Registration When running in demo mode, a watermark will be added to documents upon saving them. To run in full production mode, PDF Automation Server needs to be activated with a license key. If you have not yet purchased a license you can do so by going to https://www.qoppa.com/pdfautomation/buy/ or clicking on the “Buy Now” button in the […]
Will Qoppa agree to review and sign our company’s custom license agreement?
Q: Our company requires that we use our own custom Software License and Support Agreement when purchasing software. Will Qoppa agree to review and sign our company license agreement? A: The price points for Qoppa’s products are setup to license them as “near off the shelf” products, sold under standard terms and conditions. In the […]
Counting the number of cores when running in a Virtual Machine (VM)
Q: We are running within a VM of an appliance. Do we have to license the whole appliance or just the VM that Qoppa’s library will be running within? A: If you are running Qoppa’s PDF library within a Virtual Machine, you will only need to purchase a license for the number of cores allocated […]
Upgrading a server license from 2 to 4 cores
Our pricing and licensing model for our server licenses for Qoppa’s PDF libraries have changed on 01/28/2016 from covering 2 CPU cores to covering 4 CPU cores and the price also increased of course. The reason we made this change is because most server type computers now have a minimum of 4 CPU cores, so […]
Licenses for testing, development and DR servers
Q: Do we need a license for our production environment only or do we also need licenses for our test, integration and development environments? A: For non-production environments, you can use the demo version of the library. Depending on the library, running in demo version will add a watermark to the saved document or replace […]
Retrieve your server information from within your environment
If you are trying to retrieve your server information, the easiest way is to run a simple command line on our jar file. You can follow these instructions to retrieve your server information. If you have been instructed by Qoppa’s team to retrieve your server information from within your environment by Qoppa’s team, please follow […]
How to validate the license key in production?
New Validation Method (v2021 +) Validate the license key using loadLicense() Starting in version v2021, Qoppa will send you an xml file that contains your license information and you can use the loadLicense() method to verify your license. In your Java code, call the loadLicense() method from within your code before making any calls to […]
Retrieve your server / host information
In order for us to issue a license file or license key for your server, we need more information about the server that is running the library such as library version, host names, CPU, etc.. Please follow the steps below to send us this information: 1) Open a command prompt 2) Change the directory to […]
How to set the license in Qoppa’s library products
Q: After purchasing a Server License for a Qoppa’s PDF library, how do I set the key so the library runs in full production and does not add the “Qoppa Software” watermark to the saved documents? A: Once you purchase, we will ask you to send us server information so we can a generate a license […]
Transfer License to New Server
When migrating to a different server, please complete and submit the form below. Once complete, we will process your request and send you the new license key via email. 1. Fill License Transfer Form Company name:* Email address:* Confirm Email:* Current Server Info Enter the server information for the currently active license. To find your […]
Running Qoppa PDF library in Amazon AWS EC2 requires setting a stable hostname
Q: Can Qoppa PDF libraries run in Amazon AWS Compute Cloud EC2? A: Yes, we have many customers running PDF processes on Amazon AWS cloud using our Java developer libraries to create, print, extract images, merge, digitally sign or manipulate PDF documents in the cloud. Our license mechanism however does require a stable host name […]
How many server licenses do I need to purchase?
The information below concerns the licensing of our Java PDF library products and Qoppa PDF Automation Server on a server environment. 1. Identify the number of cores on your server or virtual machine Physical CPU and virtual CPU cores are counted the same. By Using our Applet Run this applet on our website from the server […]
License key not recognized, library running in demo mode
Q: After setting the license key, the library is still running in demo mode, adding a watermark on each page. A: This can happen for the following reasons: Incorrect/Invalid product Your console shows the following Oct 21, 2021 2:45:39 PM com.qoppa.g.b b INFO: License Holder: tsan sam testing INFO: Qoppa Software, LLC – jOfficeConvert v2021R1 – […]
Is the server license yearly or eternal?
Qoppa’s PDF library products are licensed yearly. The yearly fee includes upgrades, support and server transfers.
